I have reviewed your case and will contact the casino to see if I can help. I will now transfer your complaint to my colleague Adam (email protected) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future. I hope this information helps clarify the situation, and I look forward to hearing your next steps in resolving this issue.

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He contended that his balance should have been considered real money after the wagering was completed. We attempted to resolve the issue by contacting the casino multiple times but received no response. Online.casino, or O.C, is an international guide to gambling, providing the latest news, game guides and honest online casino reviews conducted by real experts. Make sure to check your local regulatory requirements before you choose to play at any casino listed on our site. The content on our website is intended for informative purposes only and you should not rely on it as legal advice. With a valid licence, this platform allows gaming enthusiasts to have fun and win nice rewards.

• For the casino welcome bonus, you will have 40x wagering to complete within 30 days.
• The Complaints Team was unable to assist further due to the player’s lack of response to requests for additional information, leading to the closure of the complaint.
• However, both accounts were closed, and the winnings were confiscated despite the operator’s policy stating that winnings would be paid out in such cases.
• Consequently, we are unable to investigate further and have no choice but to reject this complaint.
• On the whole, also considering other contributing factors in our assessment, Scibet Casino has achieved a Safety Index of 3.9, which is classified as Low.
• At this moment, however, our database doesn’t contain any free bonus offers from Scibet Casino.

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In doing so, they effectively acknowledged that the confiscation was not warranted based on the available evidence. If you want the GDPR email correspondence and the exact GDPR data they provided me with, let me know the email address to send it to. I’m also preparing to go through MADRE, the casino’s ADR, but with the weak reputation of that process, I’m not holding my breath.

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Make sure you offer your genuine banking details before depositing money. The Scibet Casino no deposit bonus isn’t available as of the time of writing this Scibet Casino review. Instead, you can go to the site’s “Promotions” section and choose whichever reward you’d like to claim.
He argued that, according to the casino’s policy, his real money was utilized first, and he sought a resolution. The Complaints Team was unable to assist further due to the player’s lack of response to requests for additional information, leading to the closure of the complaint. Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Scibet Casino has a good customer support, judging by the results of our testing. Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

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• This is another term for table games but it is their category which is full of table games to try out.
• There’s no Scibet Casino no deposit bonus available as of the time of writing this online casino review.
• This bonus requires making a small deposit of €25 on the weekends.
• Once you’ve selected it, make sure you deposit a minimum of €25 to fully activate it.
• After closing the Taikaspins account and applying for self-exclusion, the player requested to withdraw €702 from the Scibet account, which included €402 in winnings.
• The issue remained unresolved as the player did not respond to the Complaints Team’s requests for additional information needed to investigate the case.
• Make sure to check your local regulatory requirements before you choose to play at any casino listed on our site.

Our Scibet Casino review gives you a chance to get familiar with the casino, its safety, fairness, pros and cons, user reviews, and much more. Not only is it owned by L.C.S. Limited and has an MGA licence, but it also does everything in its power to keep the players shielded from dangers. To be able to deposit money, you must first click on the ‘Deposit Now’ button and then pick an option from the list. This bonus requires making a small deposit of €25 on the weekends.

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By doing so after choosing your preferred payment method, you can choose this promotion, which gives you 50% up to €100. The player from Mexico is complaining about Scibet’s decision to confiscate €1,400 of his winnings while only returning €200. He disputes the claims of multiple violations Scibet Casino login of terms, citing a lack of evidence and ambiguous rules, and requests a reassessment of the case for the full return of his winnings.
Moreover, the payment methods are all tried and tested, so you don’t have to worry about them being unsafe. On top of having your own personal account manager, you can also enjoy quick withdrawals and immediate responses from the customer service team. Personalised promotions and low wagering requirements will be part of the package.

Player’s winnings have been confiscated.

Customer service is unresponsive, and he perceives the situation as fraud and theft, claiming that the casino has not disclosed any reason for the action. Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. The table below shows the casino’s win and withdrawal limitations. We have carefully examined and analyzed the Scibet Casino Terms and Conditions as part of our review of Scibet Casino.
With a wide range of bonuses and promotions, enjoy an exciting gaming experience from the very beginning at Scibet Casino. From sports betting to live casino engagement with over 500 games, enrich your journey and boost your winnings with multiple secure payment methods. He requested concrete evidence for these accusations and demanded the immediate processing of his withdrawal. The issue was resolved when the casino reversed their decision and re-credited his account, acknowledging that the initial confiscation was unwarranted based on the evidence. The Complaints Team facilitated communication, contributing to the successful resolution of the complaint. For users looking to compare similar bonuses to Scibet Casino, we have created a unique bonus comparison block to simplify the offerings of other great online casinos.
The maximum bet you can place is €/$/£ 25 otherwise you’d be breaking their bonus terms if you placed a higher bet . This bonus can be used only on sports so you will not be able to use the bonus on slots. A no deposit bonus is a bonus offered free of charge to new or existing players without them needing to fund their account. At this moment, however, our database doesn’t contain any free bonus offers from Scibet Casino. To make sure the gamers’ experience is rewarding, Scibet also created a very efficient customer support system. As for the live chat, it can be accessed from 9 AM CET to 1 AM CET.